Mainframe Application Developer & Support Engineer (COBOL)

We are seeking a skilled Mainframe Application Developer & Support Engineer to provide application support, troubleshooting, and ongoing enhancements within a mission-critical environment. This role forms part of a 24/7 service supporting high-availability Command-and-Control systems, requiring strong mainframe expertise and the ability to work on-site several days per week.

You’ll be responsible for day-to-day issue resolution, analysing system interfaces, developing enhancements, and ensuring the stability of core services. This is a hands-on, technically demanding role suited to someone with strong COBOL and mainframe experience who enjoys problem-solving in a service delivery environment.

Key Responsibilities:

  • Provide day-to-day support for mainframe applications in a mission-critical environment.

  • Diagnose and resolve technical problems affecting system operations and end users.

  • Analyse and troubleshoot issues across multiple system interfaces.

  • Develop software enhancements, new functionality, and system improvements as required.

  • Apply technical judgement to ensure changes do not impact operational stability.

  • Collaborate closely with stakeholders and communicate effectively with end users.

  • Participate in an out-of-hours on-call rota to support 24x7 system availability.

  • Maintain clear documentation and contribute to service delivery best practice.

Qualifications-

Essential:

  • Strong experience in Application Support, ideally within mainframe environments.

  • Proficiency in COBOL development and mainframe tools.

  • Experience with:

    • OS2200 mainframe systems

    • DMS (hierarchical) and/or RDMS (relational) databases

    • Transaction Processing environments (TIP/HVTIP or similar)

  • Ability to diagnose complex technical issues and deliver stable solutions.

  • Experience operating within a structured service delivery framework, ideally ITIL-aligned.

  • Strong interpersonal and communication skills for regular client interaction.

  • Willingness to work on-site several days per week and take part in 24/7 on-call cover.

Desirable:

  • Previous experience working with public sector clients.

  • Broader experience in enterprise-scale application support environments.

  • Familiarity with mission-critical, high-availability systems.

Why Join Us:

  • Opportunity to work on highly critical systems with real-world impact.

  • Collaborative and supportive environment with exposure to a wide range of technologies.

  • Professional development opportunities, including training in legacy and modern mainframe tooling.

  • Work alongside experienced engineers and specialists in a stable, long-standing service operation.

  • Competitive compensation package with strong benefits and career growth potential.

Important Information:

Due to the nature of the work, candidates must meet the eligibility requirements for CTC (Counter Terrorist Check) clearance, including a minimum of three years’ continuous UK residency. This requirement is mandatory.


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